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Lawak: Word Perfect Helpline

word.jpgWORD PERFECT

Ini adalah sebuah kisah benar mengenai Word Perfect Helpline (bantuan > berkenaan Word Perfect melalui telefon). Seorang pekerja di helpline ini telah diberhentikan. Walau bagaimanapun, pekerja ini telah menyaman Word Perfect atas dakwaan “Memecat Tanpa Sebab”. Inilah perbualan telefon pekerja berkenaan yang menyebabkan beliau dipecat:

“Ridge Hall computer assistance; boleh saya bantu anda?”
“Ya, err, Saya ada masalah dengan Word Perfect.”
“Masalah bagaimana tu encik?”
“Saya sedang menaip, tiba-tiba semua perkataan tersebut hilang.”
“Hilang?”
“Ya, ia hilang.”
“Hmm. Macam mana monitor anda kelihatan sekarang?”
“Kosong, tak ada apa-apa.”
“Tak ada apa-apa?”
“Blank, ia tak respon apa-apa bila saya menaip.”
“Adakah anda masih didalam WordPerfect, atau anda telah keluar?”
“Macam mana saya nak tau?”
“Bolehkah anda nampak C: prompt pada skrin anda?”
“Apa tu si-perom?”
“Tak apalah, boleh tak anda gerak-gerakkan mouse anda di skrin?”
“Cursor pun tak ada: kan saya dah kata ianya tak memberi sebarang respon bila saya taip.”
“Adakah monitor anda ada power indicator?”
“Monitor tu apa?”
“Ianya adalah sebuah alat yang ada skrin padanya dan ianya berbentuk seperti TV.”
“Adakah ianya mempunyai lampu kecil yang menyala bila monitor anda dihidupkan?”
“Saya tak tahu.”
“OK, kalau begitu cuba lihat di belakang monitor anda dan cuba cari socket dimana wayar power anda di pasangkan. Boleh nampak tak?”
“Rasa-rasanya.”
“Bagus. Ikut wayar tersebut hingga ke plug, dan adakah ianya dipasangkan pada soket elektrik di dinding anda.”
“Yaa, terpasang.”
“Masa anda lihat di belakang monitor tadi, perasankah anda ada dua wayar terpasang di belakang monitor anda, bukannya satu?”
“Iya ke?.”
“Sebenarnya ada dua. Sekarang saya nak anda pergi balik ke belakang monitor anda dan cari satu lagi wayar tersebut”
“Okay, jumpa dah.”
“Cuba ikut wayar tersebut dan beritahu saya samada ianya terpasang dengan ketat di belakang computer anda.”
“Alamak tak sampai laa.”
“Ok… boleh cuba jenguk-jenguk samada ianya terpasang atau tidak?”
“Tak boleh.”
“Tak boleh juga ke jika anda cuba panjat apa-apa seperti kerusi dan tengok kat belakang tu?”
“Oh, saya tak nampak bukannya sebab angle tak betul, tapi pasal gelap.”
“Gelap?”
“Ya. Lampu pejabat ni terpadam dan satu-satunya sumber cahaya yang saya ada adalah dari cahaya tingkap.”
“OK, kalau macam tu hidupkanlah lampu pejabat anda.”
“Tak boleh.”
“Tak boleh? Kenapa?”
“Sebab kat pejabat saya “blackout”, tak ada elektrik.”
“Blackout… tak ada elektrik? Aha, Okay, kita dah dapat penyelesaiannya sekarang. Anda masih mempunyai kotak, manual dan barang-barang pembungkusan semasa komputer ini dihantar?”
“Ada… saya simpan kat dalam almari.”
“Bagus. pergi ambil barang-barang tersebut dan unplug komputer anda. Kemudian bungkuskan sepertimana masa ianya baru-baru sampai dulu. Hantar balik ke kedai dimana anda beli dulu.”
“Ehh? Ye ke? Macam tu sekali punya teruk ke?”
“Iya, rasa-rasanya macam itulah.”
“Err… okey lah. Nampaknya saya kena buat macam tu lah. Tapi nak cakap apa dengan pekedai tu?”
“Beritahu mereka anda terlalu bangang untuk memiliki sebuah komputer.”

 

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